| Zoom Calls Terms of Service |
| • |
Customers must sign up and renew service online at www.ZoomCalls.com. Payments for packages of minutes and for unlimited calling are made in advance online by credit card or PayPal. |
| • |
There are 2 types of ZoomCalls VoIP service calling plans:
1) Pre-paid Packages of Minutes - Usage time is calculated in 30 seconds minimum per call; thereafter, in 6 second increments. Usage time starts when a call is answered. Minutes are not deducted if calls are busy or not answered. Unused minutes never expire. Customers may purchase packages of minutes when needed. The customer will never be automatically charged for VoIP service minutes.
2) Unlimited Monthly Calling - By choosing monthly unlimited calling, customer authorizes that he/she may be automatically charged in advance of each montly period.
To CANCEL automatic billing, customer must notify Electronic Voice Services, Inc. at least 3 days prior to his/her next billing cycle. To cancel, call 800-713-8353 or 972-713-6622 or email sales@evs7.com. Ask for a confirmation number to assure that automatic payments will be terminated. |
|
| • |
Calls may only be made into the USA and Canada, but callers may be located virtually anywhere in the world. |
| • |
Customers may choose any 10 digit working telephone number to be displayed on the Caller ID of parties they are calling. |
| • |
ZoomCalls may not be used for directory or operator assistance. |
| • |
ZoomCalls (owned and operated by Electronic Voice Services, Inc.) reserves the right to refuse service to anyone it deems unsuitable or for any use it deems unsuitable. |
| • |
Customers may try ZoomCalls service for free before purchasing for a limited number of calls to ensure that it works properly in each Customer’s environment; therefore, there are no refunds after purchasing packages of minutes or paying for a month of unlimited calling. |
| • |
ZoomCalls may change its terms of service and prices from time to time. |
| • |
ZoomCalls has the right to terminate anyone’s service, without refund, if violating any of these terms or any of the items in “Liability & Responsibility” below. |
Zoom Calls Liability and Responsibility |
| • |
ZoomCalls strives to keep service to customers operational 100% of the time; however, various factors can cause outages or degradation from time to time. Those factors can include, but are not limited to, acts of nature or equipment, power, or internet failure or disruption, resulting in degradation or loss of service. Regardless of the causes or damages incurred, ZoomCalls’ aggregate liability will in no event exceed the service charges with respect to the affected time period. |
| • |
Customers are responsible for determining in advance, from legal counsel, if their intended uses of ZoomCalls will be permissible, according to various laws or regulations covering telemarketing, do not call lists, etc. |
| • |
Customers subject to Do Not Call laws are responsible for properly “scrubbing” their telephone lists. ZoomCalls and Electronic Voice Services, Inc. are not liable if Customer does not perform this properly. |
| • |
Customers are responsible for having the proper computer, appropriate headset, and adequate internet bandwidth to operate the service without degradation of quality. |
| • |
Customers must be aware that ZoomCalls will not operate without internet service or electricity. |
| • |
ZoomCalls cannot be relied upon for calling 911 in an emergency. Emergency operators will not automatically know your physical location to render assistance |
| • |
Customers may not use ZoomCalls service unlawfully, fraudulently, immorally, or for any inappropriate conduct. |
| • |
In no event will ZoomCalls, Electronic Voice Services, Inc., or it’s officers, directors, employees, affiliates, agents, or service providers be liable for any direct, incidental, indirect, special, punitive, exemplary, compensatory, or consequential damages, including but not limited to personal injury, wrongly death, property damage, loss of data, loss of revenue or profits, or damages rising out of or in connection with the use or inability to use the service, including inability to access emergency help. |
| • |
ZoomCalls and Electronic Voice Services, Inc. make no warranty, express or implied, including but not limited to, any implied warranties of merchantability, fitness of the service for a particular purpose or any warranty that the service will meet customer’s requirements. |
| • |
Prices, Requirements, Terms of Service, and Liability & Responsibility are subject to change. |
