| Our Other Websites |
| http://www.predictivedialer.biz |
| http://www.speedydialer.com |
| http://www.voice-boards.com |
| http://www.telephonelists.biz |
| http://www.tellacom.net |
Technical Support
| Technical Support is included with the purchase of all of our products. The number of hours of support that you receive with your software purchase varies according to which product you purchase. Additional Support can be purchased for $50 per hour here: http://www.tellacom.com/purchase.html |
| Technical Support hours are 8 am to 6 pm (US Central Time Zone), Monday through Friday, except for holidays. |
| Note: Our technicians and programmers leave at 6 pm Central Time. Help requests received later than 5 pm might not be answered until the next day. |
How to Get HelpOur Technical Support website is: http://www.tellacom.netSoftware updates, manuals, tutorials, troubleshooting help, and other helpful information can be obtained there. Before receiving technical support, you must first register your product online at: http://www.tellacom.net/register Once you have registered, the fastest way to get help is to create your own job ticket at: http://www.tellacom.net/support Whenever you need help, but do NOT have access to the Internet, call us at 972-248-0341 and leave a voice message so we can create a Job Ticket for you. A technician will then contact you as soon as he is available. You can also email support at: techsupport@tellacom.net |