22 Oct
Best Telemarketing Phone Number List Companies – 2025 Review
Telemarketing leads are leads collected and used for telemarketing. You can get them from telemarketing list brokers that provide telemarketing leads based on demographics and other factors. Being a telemarketer can be a tough business without the right sales leads, and that is why it is so important to ensure that you have quick and...
22 Oct
How to Provide Effective Feedback for Call Center Agents
Are you in charge of a call center? If you are, you’re probably constantly on the lookout for information that will teach you how to improve call quality in your call center. One of the best ways you can improve call quality is by learning to provide effective, meaningful feedback to your call center agents....
22 Oct
Top 3 Pre-Recorded Voicemail Messages Tips & Best Practices
In an industry driven by sales and quotas, time is of the essence, and many sales representatives don’t bother leaving voicemails so that they may go on to the next call. While phone sales tips can help you with live calls, many calls, however, will end up at the sound of a voicemail and you could be...
22 Oct
What Equipment Is Needed to Run a Call Center?
The first thing to know when considering what type of equipment is needed for running your call center, is what type of call center you plan to run. Let’s go through a run down of basic types, and we’ll discuss the equipment needed for each. Outbound Call Center Description: A call center that primarily makes...
22 Oct
What Is the Most Difficult Part of Running a Call Center?
When you run a call center, you’re facilitating a complex operation that balances employee performance, energy, technique and speed with customer variability, needs, recruitment and retainment — not to mention the operation and upkeep of the machinery that makes so many connections possible and keeps calls circulating. In other words, you have a lot of balls...