About Jennifer Pierce

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So far Jennifer Pierce has created 35 blog entries.

5 Questions that Must be Part of Your Quarterly Sales Review

Most companies these days have quarterly sales reviews to discuss the highlights and lowlights of the last quarter. The scope of a sales review might [...]

By |2019-03-29T16:36:17-06:00September 20th, 2016|Comments Off on 5 Questions that Must be Part of Your Quarterly Sales Review

A 5-Step Guide to Help you Optimize Your Lead Management Process

Using a call center management software enables your agents engage with your customers more effectively. The best call center software are loaded with various helpful [...]

By |2019-03-29T16:36:17-06:00September 14th, 2016|Comments Off on A 5-Step Guide to Help you Optimize Your Lead Management Process

4 Questions to Ask When Selecting a Cloud Contact Center Solution

Cloud contact centers have become an integral part of call center business, as they eliminate the need for a cumbersome IT infrastructure and associated maintenance [...]

By |2019-03-29T16:36:46-06:00May 7th, 2016|Comments Off on 4 Questions to Ask When Selecting a Cloud Contact Center Solution

Blended Cloud CRM: The Definitive Solution for Customer Communications

If you are tired of watching your agents fidget their thumbs between calls, and wish to provide greater flexibility to your inbound and outbound teams, [...]

By |2019-03-29T16:36:46-06:00April 30th, 2016|Comments Off on Blended Cloud CRM: The Definitive Solution for Customer Communications