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So far Alexa has created 11 blog entries.

What Equipment Is Needed to Run a Call Center?

What Equipment Is Needed to Run a Call Center? If you're an insurance company, credit card collection agency, real estate agency, telemarketing company, service provider [...]

By | 2018-03-21T07:52:18+00:00 April 11th, 2018|Comments Off on What Equipment Is Needed to Run a Call Center?

Where Is the Call Center Industry Heading?

Where Is the Call Center Industry Heading? While multifaceted and fast-moving, call centers used to be a relatively straightforward operation — in-house agents would begin [...]

By | 2018-04-09T14:28:20+00:00 March 28th, 2018|Comments Off on Where Is the Call Center Industry Heading?