Landline vs. VoIP Technology

When it comes to their phone systems, business owners and managers basically have two choices — VoIP and landline. While both technologies enable people to communicate with one another via telephone, they’re very different platforms. To see which type of phone system is best for your organization, it’s helpful to do a landline and VoIP comparison.

How a Landline Differs From VoIP in Practice

Before you review the pros and cons of landline vs. VoIP, you need to understand how the technologies differ in practice. “Landline” refers to a telephone system that enables users to engage in conversation over physical wires and switch boxes. This analog technology has remained mostly unchanged since the late 19th century.

VoIP is a newer kind of phone service. Rather than relying on a physical, hard-wired network to transmit messages, VoIP sends messages over the internet as packets of data. Any business that has an internet connection can use a VoIP phone system.

Landline vs. VoIP Features

One of the most significant things you can do to distinguish landlines from VoIP is to look at the features each technology can support. Because they rely on analog technology, traditional landline phone systems typically only offer a limited number of basic features such as call waiting, caller ID and voicemail, which you may have to pay extra for.

VoIP doesn’t have similar limitations, which means you’ll typically have access to a greater number of sought-after features. Most VoIP providers don’t charge extra for the platform’s added features although you might see a charge if you add an optional feature to your service plan.

In addition to the basic features offered by landline providers, many VoIP systems will come with at least some of the following complimentary features:

  • Voicemail transcription to email
  • Conference calling
  • Do not disturb capabilities
  • Call recording
  • Call forwarding
  • Music on hold

Additional Pros and Cons of Landline vs. VoIP

How the technologies work and the features they come with aren’t the only things that distinguish landline and VoIP. Here are some other pros and cons you should consider about each:

  • Cost: Cost is a big concern for most people when comparing landline vs VoIP. Landline service is far and away more expensive than VoIP in the context of upfront and ongoing maintenance costs, making the latter technology preferable for most cost-conscious businesses.
  • Scalability: With a landline, you’ll need to invest even more in your phone system as your business grows by paying for additional lines and physical phones. By contrast, it’s more affordable to scale a VoIP system as the size of your business increases.
  • Flexibility: While you can use a landline to transmit faxes as well as make and receive calls, you can share all sorts of media with a VoIP phone system, including videos.
  • Reliability: Not long ago, a landline was the phone service of choice because it was more reliable. Advances made by high-speed internet providers have narrowed the gap in reliability between landline and VoIP remarkably in recent years.
  • Security: Some people are hesitant to adopt VoIP technology because they’re worried about hackers. With users able to have their VoIP messages encrypted, though, VoIP phone service is at least as secure as landline service.

Contact EVS7 to Make the Switch to VoIP

If you recognize that VoIP is the better choice when compared head-to-head with landline, we encourage you to make the switch to VoIPGet in touch with EVS7 to learn more about our VoIP phone service now.

Switching From Landline to VoIP Technology