Issue 1 


The very best call center and phone sales articles hand-picked 
and curated from around the web delivered weekly!

7 Essential Phone Sales Tips that Work in Today’s World

What does a call center or sales team manager do with a slew of inexperienced or low performing agents lacking in confidence? Phone sales tips that worked in the past won’t necessarily work in today’s world due to a change in culture and the vast availability of information available. In addition, quality, experienced phone sales agents with the intention to stay at company for a long period of time are few and far between, especially with a limited hiring budget and a great need for sales and service representatives. {}

Issue 2