Phone Dialer Software for Appointment Setting

Appointment setting is critical to the success of businesses operating in many industries. Regardless of the industry you’re in, the goal of appointment setting is to turn a consumer who is unfamiliar with your products or services into a prospect who understands what your goods or services are. The final step is to then convert the prospect into a qualified sales lead who’s willing to meet with one of your sales representatives face to face.

appointment setting phone dialer

The Challenges of Appointment Setting

In general, a consumer will develop their first impression of your company and brand based on their initial contact with your business. That means your appointment setters set the tone for future exchanges with the consumers they’ve spoken to. If the initial contact is negative, the possibility of a future sale is slim at best. If your agents make a positive impression, it increases the likelihood that a face-to-face meeting will take place down the line.

Appointment setting is a lot like inside sales, where the mission is to set the stage for your sales representatives to deliver sales presentations to qualified leads. While your sales reps are experts at delivering presentations and negotiating, your appointment setters need to be experts at navigating their way through gatekeepers and laying the groundwork for relationships with decision-makers. They also need to be persuasive speakers who can convince business leaders quickly of the value your products and services.

Arguably the biggest challenge of appointment setting is handling rejection and the repetitive nature of the work involved with being a successful appointment setter. Perseverance is key, and it can take a while to develop that critical trait.

Dialer Software for Appointment Setting Companies

One of the smartest things you can do to increase the likelihood that your appointment setting team will be successful on both group and individual bases is to install the best appointment setting phone dialer. Phone dialer software for appointment setting has many capabilities that make appointment setting more efficient and effective, including automated dialing, local presence caller id, personalized voice mails, and call tracking.

Phone Dialer Software for Appointment Setting by EVS7

At EVS7, we have several appointment setting phone dialers for you to choose from. All of our dialers employ state-of-the-art technology and are powered by our VoIP phone service. Our technology enables your appointment setters to communicate with consumers, prospects and leads over the Internet instead of traditional phone lines. This results in clear calls and significant cost savings for your business. Here are three options for business owners and managers who are looking for phone dialer software for appointment setting:

  • Cricket Click Dialer: With this option, dropped calls and dialing by hand will instantly be things of the past. Our Cricket Click Dialer enables your appointment setters to move between calls with a simple click of their mouse. Your team can also leave one of five instant pre-recorded voicemails with one click if no one is available to take their call. Our Cricket Click Dialer is easily integrated with your CRM.
  • Parrot Predictive Dialer: This appointment setter phone dialer can dial up to five lines per agent at once. This gives your team the chance to increase their calling efforts by as much as 400 percent. With the Parrot Predictive Dialer, you’ll use a live dashboard that provides actionable reports and in-depth statistics about your individual agents’ performance as well as your team’s performance. You can monitor calls live, provide whisper coaching and even join an ongoing call whenever necessary.
  • Dolphin Power Dialer: Our Dolphin Power Dialer allows your appointment setters to make as many as four times the number of calls they can make by hand. This software will automatically disconnect a call if the line is busy or if the number is out of service, saving your agents valuable time. Your team can make notes, send emails and update the status of a call quickly and efficiently with this powerful software. You can run reports to identify your best leads and eliminate the bad ones, so your team can focus on your most promising contacts.

To learn more about our appointment setting solutions and arrange a free demo, contact EVS7 today.