Case Studies 2017-11-21T07:36:58+00:00

patriot-logoStarting & Sustaining an Energy Business

Based in Akron, OH, Patriot Energy Consultants was founded by entrepreneur Jason Lemmon to help individuals and small businesses save money on their gas and electricity bills.

With 20 years prior work experience in telemarketing, Jason knew that to successfully start his own business he needed a software solution that would allow him to manage and organize a team of agents efficiently.

With the Parrot Cloud Contact Center, Jason leapt into entrepreneurship tooled with dialing software that fit his needs allowing his company to scale through continued to growth.

Key Metrics

75,000 Calls per Week 75
25 Second Wait Time Between Live Calls 90
60 Sales Made per Week 60

Case Study

IGIBuilding an In-House Lead Gen Team

Based in the Rochester, N.Y. area, founded in 1986, IGI is a publicly traded company (IMCI) that leveraged its deep roots in technology to become one of today’s premier IT service and support organizations.

For IGI, building and managing an inside sales team was a key factor to enable company growth.  After struggling with basic PBX phones, Scott realized the company needed a software provider that offered a solution to increase calls, organize the team, and raise efficiency.

Using EVS7’s Dolphin Power Seller, IGI was able to build the appropriate call center infrastructure to meet their goals of running a successful in house lead generation team.

Key Metrics

80% Increase in Connections per Call 84
150% Increase in Appointments per Call 93
333% Increase in Dials per Employee 100

Case Study

iCapital AllianceDoubling Productivity with PAM

Based in Montreal, iCapital Alliance Benefits focuses on retirement and protection solutions for business groups and corporate executives. They constantly strive to incorporate integrity, independence, and intelligence into their services and approach.

One of the biggest issues facing Paul Chamitoff and his team at iCapital was the sheer amount of voicemails they had to leave. He needed a technology that would allow him and his sales reps to increase dials and save time to increase productivity while working leads.

Using the PAM (place a message) feature with EVS7’S Cricket Click Dialer enabled Paul and his team to leave twice as many voicemails a day, enabling iCapital the freedom to focus on selling and growth.

Key Metrics

115% increase in dials per hour 74
100% Increase in Voicemails Left per Hour 100
115% increase in total calls per day 85

Case Study

City Storm LeadsFinding a Successful Call Center Solution

City Storm Leads provides highly targeted roofing leads using technology to source the most accurate data.

Dasha Baker is one of the most highly acclaimed telemarketing managers in the US, responsible for rebuilding sales organizations for large contracting firms after the stock market crash in 2008.

Using EVS7’s cost effective dialer software, Dasha was able to generate predictable growth and a considerable ROI for City Storm Leads without sacrificing valuable features or call quality.  See how City Storm Leads increased their growth in telemarketers by 700% by ditching their current platform and leveraging EVS7’s cost effective dialer software.

Key Metrics

600% Increase in Calls 84
800% Cost Savings 100
700% Growth in Telemarketers 93

Case Study

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