Blazing fast outbound calls allow for agents to maximize talk time and focus on your goals. Manage campaigns, tweak settings, assign users from anywhere in the world through the cloud.
Contact center agents can make outbound calls or receive inbound calls all in the same campaign. Octopus Cloud Contact Center gives your agents the ability to communicate in powerful ways with your prospects and customers.
ACD allows for call courting to agents based on specific color coded groups or numbers (DIDs). Provide elite customer service by empowering agents with user friendly tools.
A contact center is designed as a central hub for a business where customer communications and interactions are managed through software including inbound and outbound calling, emails, and more. Our Octopus Contact Center Software allows your agents to communicate with ease using just a web browser.
Imagine running a powerful enterprise level contact center software from the cloud from just a website. Whether you’re a small business ready for growth or a medium or large company needing a new solution, the Octopus Dialer can help you increase efficiency and reduce costs. That’s the beauty of The Parrot Cloud Contact Center. With an outbound contact center predictive dialer and blended campaigns it’s extremely flexible. It’s customized and deployed quickly based on your specific wants and needs.
While many contact centers are clunky, outdated, and expensive, the Octopus is stylish, sleek, easy to use, and cost effective. As the hub of your customer communication, the Octopus can integrate with CRMs or function as a stand alone system of all your needs.
Includes truly unlimited calling to the US and Canada.
Requires 3 seats minimum
$150 one time setup per account
$5 extra for cloud call recording
Meet with our customer success team to discuss strategies on implementing your contact center.
Both inbound and outbound calls will be available for your agents to take with ease.
Reporting & statistics, call recording, and coaching & monitoring are important tools to optimize results.