Start off on the right foot. No one will know you used Dolphin to call them because you hear the other person say “Hello.” This means no dropped calls or “telemarketer delays.”
Save time, stay fresh, and leave the perfect voicemail every time by clicking to drop an instant message on their machine. Personalize before dropping to get more call backs.
Take control of your leads with the built in CRM. Write notes, disposition calls, send emails and texts, and manage your team with advanced reports and coaching tools.
Agents can login from anywhere to start power dialing or follow up on leads. So what is a power dialer? Agents will hear the phone ring, and when a live person answers, will hear them say “Hello” and can speak to them immediately. When reaching an answering machine or voice mail, they can drop a pre-recorded message and move on instantly. If no one answers or the number is disconnected, the dialer will move on automatically to the next call and disposition it appropriately.
The advantage of a power dialer vs predictive dialer is that you’ll have no dropped calls or delays, making it sound just like a normal conversation if you had hand dialed.
Agents will also have the option to click to dial from the power dialer CRM, send emails or text messages, and follow up on call backs as needed. Managers can:
No downloads or phone lines required. All you need is a computer with Chrome, USB headset, and internet connection.
Set up work flows based on call dispo & lead status to send automated emails, move leads, or send data.
Quickly blind or warm transfer phone calls to closers and external numbers while music on hold plays.
Manage leads, follow up on call backs, and view activities and a group calendar.
Send emails or sms texts with a click to prospects or customers while on the phone or following up.
API available for receiving leads, sending data into other platforms, and more.
“Call quality is fantastic in comparison to the competition, and the customer support is great. I feel like they really care about me. I’ve increased productivity and the capital that I save can be used to grow the company. The phone dialer is a no brainer. I would not be able to run my business without EVS7.”
Dolphin is a sales war machine! This software in my experience is by far the best power dialer I’ve ever used. I switched with many companies before using this software. Highly recommend. Great and friendly support. It’s really simple to use.
The bottom line, your tools, in the hands of the right staff, is allowing us to have some agents do the work of 1.5 or even 2 agents compared to the past helping us become far more profitable or deliver results on tougher clients that would have likely been a failure due to our calling volume limitations of the past…it’s making a difference.
Very easy to use and does everything except dirty dishes … lol. Support is responsive with great/friendly people to work with. I recommend the software whenever I have the chance to do so. It is a definite thumbs up – product and company!
Update your caller ID, dialing settings, and any custom fields. Then map your list to the Dolphin.
Blaze through your list making 40-80 calls per hour. Drop pre-recorded voicemail messages with a click.
Manage your team, view reports, and stay organized using the cloud CRM and coaching tools.