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Helpful Resources

Helpful Resources

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To the best of our knowledge, these products, services, and companies are reputable and of high quality; however, we offer no guarantees, nor can we accept any responsibility or liability for these products, services, and companies.

Telephone Lists & Services:

  • USA residential & business lists by state or entire country or by targeted  demographics and Canada residential & business lists by province or entire country. Tel: 800-713-8353 or 972-713-6622 or Web Site: www.TelephoneLists.biz
  • Area Code and Telephone Number Lookups: www.allareacodes.com

Do Not Call (DNC) & Litigator Scrubbing of Land Lines & Cell Phones:

Inbound Telephone Numbers (DID) for Caller ID:

Telemarketing Attorneys:

If You Need Agents:

HIPAA Compliance:

  • If you are dealing with “Protected Health Information” (PHI), you will most likely need to become HIPAA Compliant.

HELP: If you need help becoming HIPAA Compliant, we suggest contacting Joe Macedo with Compliancy Group: Tel: 855-854-4722 x 515, Email: jmacedo@compliancygroup.com Website: www.CompliancyGroup.com

EMAIL Service for HIPAA Compliance:
Paubox- https://www.paubox.com/
MailHippo – https://www.mailhippo.com/
HIPAA Vault – https://www.hipaavault.com/hipaa-compliant-email/
NeoCertified – https://neocertified.com/hipaa-compliant-email/Aspida Mail – https://aspida.us/mail/
LuxSci – https://luxsci.com/
Hushmail – https://www.hushmail.com/

TEXTING(SMS) Service for HIPAA Compliance:
Twilio – https://www.twilio.com/hipaa
TigerText – https://tigerconnect.com/
Qlig – https://www.qliqsoft.com/secure-texting/
Notifyd – https://notifyd.com/
PMD – https://www.pmd.com/secure-messaging
Ohmd – https://www.ohmd.com/plans/
Halohealth – https://halohealth.com/secure-messaging/
Spok – https://www.spok.com/

FORMS for HIPAA Compliance:
Jotform – https://www.jotform.com/
Cognito – https://www.cognitoforms.com/support/78/entries/hipaa-compliance
Google Forms – https://workspace.google.com/products/forms/
Formstack – https://www.formstack.com/

Sales Coaching-Script Writing-Appointment Setting-Cold Calling:

  • “Banish Fear and Turn Cold Calls to Cash…” Coaching and books by Wendy Weiss The Queen of Cold Calling Tel: 866-220-4242 or 212-799-4389, Website: www.ColdCallingResults.com

Telephone & Headset Accessories:

  • USB Headsets and Bluetooth Headsets: Best Buy-Staples-Office Depot-Wal-Mart-Target-Amazon-Google search
  • IP Phones (we prefer Grandstream phones for price and simplicity):
  • “Zoom Switch” – Adapter for telephone headsets and wireless telephone headsets (such as Plantronics CS55) to work with VoIP services: Visit www.headsetexperts.com or call 800-641-6416 x104

Cloud Storage of Recorded Telephone Calls, etc:

EVS7 desktop software includes free recording to your hard drive, or for $5 per month per agent for EVS7 desktop and cloud software, you can store your recordings on EVS7’s cloud servers for 60 days. Here are some free/cheap Cloud Storage options:

Pre-recorded Message Recording

EVS’ software products include built in recorders for your use to make pre-recorded messages, but if you wish to use recordings from other sources, please see below.

Recording Formats Required

  • For our VoIP products – 8,000 Sampling Rate, 16 Bit, Mono, Windows PCM (.wav)
  • For our Dialogic products – 8,000 Sampling Rate, 16 Bit, Mono, A/mu-Law

“Do It Yourself” Recording Software

  • “WavPad Audio Editing Software” for recording & editing: Search the internet for the best pricing.

Recording Talent For Hire

  • Music or Voice On Hold: D.C. Douglas, Web Site: www.dcdouglas.com
  • Script Writing & Voice Recording (male): Steve Young – Tel: 541-994-7691
  • Voice Recording (female): CC Heim – Tel: 979-492-1166, Web Site: www.CCHeim.com
  • Voice Recording (male & female): www.provoiceusa.com Tel: Chris Davies 877-865-3459
  • Voice Recording (various languages & accents): www.internetjock.com/

Email-Texting-Faxing:

(Note: If you need Emailing and Texting to be HIPAA Compliant, please see above HIPAA Compliance section.)

Dialogic Telephony Cards (Boards):

  • Models such as D4PCIUFEQ, D4PCIUFW, D120JCTLSW, D240JCTT1EW, D480JCT2T1EW, both Used/Refurbished and New cards available.
    Visit: www.Voice-Boards.com or Call: 888-256-2343 or 972-713-6622

Custom Computer Systems:

  • PCs, Computers and Servers with ISA slots and PCI slots available for your legacy hardware and industrial applications.
    Visit: www.Voice-Boards.com/computers or Call: 888-256-2343 or 972-713-6622