Fully Cloud Based
Just login with a web browser from anywhere! No downloads or separate phone lines required. Say goodbye to expensive, outdated, and clunky on premise systems.
Handle Multiple Calls & Clients
Agents can quickly handle multiple calls at a time, warm transfer to clients, and ensure proper time for billing. The correct script and information pops up so operators stay organized.
Omni-Channel Communication
Reach out to clients and contacts directly via voice, texting, and email so they can get the right message every time right when they need it. See history with built in 2-way texting.
EVS7 Clients
Cloud-Based Answering Service Software: How it Works
Operate your own Telephone Answering Service (TAS) business using our cloud-based answering service software and phone service. Acting as virtual receptionists, your agents can answer calls and communicate with a wide variety of your clients and their customers.
You can have an unlimited number of clients from all kinds of businesses and organizations. When calls come in for each of your clients, based on Caller ID, a custom client screen pops up for your agent who answers the call. The agent will be able to personalize their greetings as if they are a member of each of your client’s staff. Agents can then transfer calls or take messages and send emails or text messages to those clients.
When ready to begin work, your agents simply log in to your TAS online and can immediately start receiving calls. There is NO software to install and NO telephone lines are needed.
- Manage client info and custom scripts
- Omni-channel tools like email and texting are easy for agents to deploy
- Multi-call handling allows for reduced wait time and better customer experiences
- High level cloud-based security with optional HIPPA compliance
- Manage users & seats, view real time and historical calling reports
- Cloud call recording available
Answering Service Software Screenshots
Fox Answering Service Software is designed for TAS teams.
Fully Cloud-Based
No downloads or phone lines required. All you need is a computer with Chrome, USB headset, and internet connection.
Built in Billing & Invoices
Invoice your clients using pre-paid plans with overages or per minute plans. Charge for text, email, and more.
Warm Transfers
Quickly blind or warm transfer phone calls to the correct client contact.
Company White-Labeling
Customize the software with your company logo and more.
Email & Texting
Get the right message to the right client at the right time. 2 way texting allows for real time conversations
API & Integration
QuickBooks integration built in and open API allows for other powerful integrations
Satisfied EVS7 Users
"The software is very user friendly and easy to understand. The account setup is fast and efficient. I do not consider myself a tech savvy person so the fact I can set up accounts and change settings so quickly is awesome. Any help I have needed has been quick and the customer support is outstanding. I would recommend Fox TAS answering service software to any business large or small!"
Anna Wheatley
Owner @ A Friendly Answer
"Thank you is just not enough. From the product to the people, you have not only made my experience delightful, but most of all, PROFITABLE. From all of us at Penn Industrial, thank you again!"
Everette Bush
Owner @ Penn Industrial
What Sets Our Telephone Answering Service Software Apart?
The flexibility and ease of use for your answering service managers and live operators. That translates into fewer mistakes, more handled calls and more successfully handled calls. You get all the data and organizational tools you need to maximize your efficiency. You can easily manage multiple clients with different caller IDs and custom scripts. In addition, unlike some other TAS software, you get unlimited calling, with no hidden per-minute charges or excessive usage fees cutting into your bottom line.
Cut enormous overhead costs by going virtual with no expensive hardware required. Our software can provide a competitive advantage for nearly any business with billing reports and direct integration with QuickBooks. Perfect for call answering for small business, medium business, or enterprise. Call volumes can be small to large because our call center solution provides flexibility to scale call routing as agents can handle multiple calls at once with ease.
Easy Setup
Get your TAS up and running quickly!
Setup your Clients
We provide you with DIDs for your clients to forward calls to. You can update your scripts, contacts info, and more to customize the experience.
Start Handling Calls
Agents (operators) login with a web browser and headset and can immediately start receiving calls.
Control Your Results
Generate and send invoices based on usage or prepaid plans. Take control of your TAS with agent and client reports.