Just login with a web browser from anywhere! No downloads or separate phone lines required. Say goodbye to expensive, outdated, and clunky on premise systems.
Agents can quickly handle multiple calls at a time, warm transfer to clients, and ensure proper time for billing. The correct script and information pops up so operators stay organized.
Reach out to clients and contacts directly via voice, texting, and email so they can get the right message every time right when they need it. See history with built in 2-way texting.
Operate your own Telephone Answering Service (TAS) business using our cloud-based answering service software and phone service. Acting as virtual receptionists, your agents can answer calls and communicate with a wide variety of your clients and their customers.
You can have an unlimited number of clients from all kinds of businesses and organizations. When calls come in for each of your clients, based on Caller ID, a custom client screen pops up for your agent who answers the call. The agent will be able to personalize their greetings as if they are a member of each of your client’s staff. Agents can then transfer calls or take messages and send emails or text messages to those clients.
When ready to begin work, your agents simply log in to your TAS online and can immediately start receiving calls. There is NO software to install and NO telephone lines are needed.
No downloads or phone lines required. All you need is a computer with Chrome, USB headset, and internet connection.
Invoice your clients using pre-paid plans with overages or per minute plans. Charge for text, email, and more.
Quickly blind or warm transfer phone calls to the correct client contact.
Customize the software with your company logo and more.
Get the right message to the right client at the right time. 2 way texting allows for real time conversations
QuickBooks integration built in and open API allows for other powerful integrations
"The software is very user friendly and easy to understand. The account setup is fast and efficient. I do not consider myself a tech savvy person so the fact I can set up accounts and change settings so quickly is awesome. Any help I have needed has been quick and the customer support is outstanding. I would recommend Fox TAS answering service software to any business large or small!"
"Thank you is just not enough. From the product to the people, you have not only made my experience delightful, but most of all, PROFITABLE. From all of us at Penn Industrial, thank you again!"
The flexibility and ease of use for your answering service managers and live operators. That translates into fewer mistakes, more handled calls and more successfully handled calls. You get all the data and organizational tools you need to maximize your efficiency. You can easily manage multiple clients with different caller IDs and custom scripts. In addition, unlike some other TAS software, you get unlimited calling, with no hidden per-minute charges or excessive usage fees cutting into your bottom line.
Cut enormous overhead costs by going virtual with no expensive hardware required. Our software can provide a competitive advantage for nearly any business with billing reports and direct integration with QuickBooks. Perfect for call answering for small business, medium business, or enterprise. Call volumes can be small to large because our call center solution provides flexibility to scale call routing as agents can handle multiple calls at once with ease.
We provide you with DIDs for your clients to forward calls to. You can update your scripts, contacts info, and more to customize the experience.
Agents (operators) login with a web browser and headset and can immediately start receiving calls.
Generate and send invoices based on usage or prepaid plans. Take control of your TAS with agent and client reports.