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Cloud access for distributed teams
Agents use a web browser and headset, with no expensive on site phone system or software installation required.
Fox cloud TAS software
Answering Service Software Built for Modern TAS Teams
Run your telephone answering service from one flexible cloud platform. Give every client a custom call experience while your agents handle calls, messages, transfers, reports, and follow up from anywhere.
No setup fees
No software installation
No hardware required
HIPAA compliance
Designed for:
Telephone Answering Services
Medical Answering Services
Executive Suites
Virtual Offices
Inbound Call Centers
Dispatch and Logistics Teams
Designed for the TAS industry
Built by a company with decades of experience
EVS7 has been in business since 1993 and has served over 20,000 clients. We've been serving the TAS industry since 2020.
- Manage an unlimited number of client accounts
- Customize greetings, scripts, contacts, and call handling rules
- Let agents log in from the office, home, or another approved location
- Use your compatible VoIP carrier or ask EVS7 for a recommendation
How Fox works
Give every caller a personal experience, even when you serve hundreds of clients
Fox answering service software is built for companies that answer calls on behalf of many different businesses. When a call comes in, the correct client screen appears based on the phone number that was called.
Your agent sees the client greeting, custom script, contacts, special instructions, on call schedule, and available actions in one place. The agent can answer as a member of the client’s team, transfer the call, take a message, or send an email or text.
That means faster agent training, more consistent call handling for every client, and an easier way to scale your service as your business grows.
One connected platform
Everything your answering service needs to handle calls and grow
Fox keeps agents focused on the caller while giving managers the tools to control quality, staffing, client service, and billing.
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Custom client screens and scripts
Show the correct greeting, questions, contacts, instructions, and actions for every client and call type.
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Warm and blind call transfers
Connect callers to the right client contact with simple transfer tools and clear on call information.
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Email and two way texting
Send messages to one or more client contacts and continue real time conversations through supported SMS providers.
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Reports for operations and billing
Review calls, minutes, work time, agent activity, client activity, recordings, and usage details for accurate invoicing.
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API & Integrations
Connect Fox with Zapier, TigerConnect, TASbiller, ClickSend, and other tools that support your workflow.
Built to scale
Move away from legacy TAS hardware without losing the workflow your team depends on
Fox gives established answering services a practical path to the cloud. Use the import tool to move client information from a legacy system, then customize each account inside Fox.
Managers can control users, seats, client settings, call routing, reports, recordings, and permissions. Agents get a clean screen that helps them move quickly without searching through separate programs.
- Three access levels for managers, agents, and clients
- Real time dashboards and historical reports
- Call recording and agent monitoring
- White label branding with your company logo
Customer growth story
900%
Increase in daily handled calls
Global Answer 24/7 moved from several outdated platforms to Fox, reduced the burden of managing infrastructure, and expanded from about 50 calls per day to 500.
Migration assistance
Want to Switch from a Legacy System?
Moving to Fox does not mean rebuilding every account by hand. EVS7 can help prepare and bulk upload information about your clients, contacts, and phone numbers, including DIDs, so your team can begin with the data it already relies on.
When a carrier change is part of the move, we can also help plan the transition and coordinate number porting to keep the process as smooth as possible.
Bulk client uploads
Bring over client account details without manually recreating every record.
Contacts and DIDs
Import contact lists and map existing phone numbers to the correct client accounts.
Carrier porting support
Get help coordinating a smooth move when your numbers need to transfer to a new carrier.
Human agents plus optional AI
AI Voice Agents provide more flexibility and opportunities for your clients
Use human agents for personal service and complex calls, then add optional AI voice agents for overflow, nights, weekends, holidays, or selected client accounts. Fox can support both approaches inside the same answering service operation.
Overflow coverageAnswer calls when live agents are busy.
After hoursSupport nights, weekends, and holidays.
Message takingCapture details and notify client contacts.
Call transfersRoute qualified callers to the right person.
Easy setup
Get your TAS up and running in three clear steps
EVS7 helps your team configure the platform, connect services, and prepare agents to handle live calls.
Set up your clients
Connect a compatible VoIP carrier, map phone numbers, and add each client’s scripts, contacts, instructions, schedules, and message rules.
Start handling calls
Agents log in through a web browser, connect a headset, and begin receiving calls from their approved work location.
Track and improve results
Use reports, recordings, live monitoring, client data, and billing details to improve service and run the business with confidence.
See Fox in action
Watch the TAS software video
See how agents receive calls, follow client scripts, capture messages, and work inside the Fox cloud platform.
What Fox users say
Answering service software your team can learn and use
★★★★★
“The software is very user friendly and easy to understand. The account setup is fast and efficient. Any help I have needed has been quick and the customer support is outstanding.”Anna Wheatley Owner, A Friendly Answer
★★★★★
“Fox TAS is such an incredible product, and I wish I had discovered it years ago instead of wasting money on a legacy competitor.”Karina F. Owner, AAHA
Simple monthly pricing
Cloud answering service software without a large hardware investment
Start with the human agent seats your operation needs, then add optional services as your client base grows.
Human agent seats
$175per seat / month
Minimum of two human agent seats. You provide a compatible VoIP carrier, and EVS7 can recommend options when needed.
Schedule a Free Walkthrough- No setup fees
- Month to month option
- Cloud software included
- Call recording included
- Training and support included
- Optional AI voice agents
Frequently asked questions
Answering service software FAQ
What is answering service software?
Answering service software allows telephone answering services to handle calls for many different clients. It gives agents the correct greeting, script, contacts, and instructions for each call, along with tools for transfers, messages, email, texting, and reporting.
How does answering service software work?
Agents log in through a web browser. When a client call arrives, Fox displays the correct client screen based on the number that was called. The agent follows the client’s instructions, handles the call, and records the outcome.
Can agents work from home or different offices?
Yes. Fox is cloud based, so approved agents can work from different locations with a compatible computer, a reliable internet connection, and a headset.
What features are included with Fox answering service software?
Fox includes cloud access, custom client screens, dynamic scripts, call transfers, email and text messaging tools, call recording, agent monitoring, reports, billing data, client access, branding, and integration options.
Does Fox support medical answering services?
Yes. Fox can support medical answering service workflows and is HIPAA compliant. We can also provide a BAA if needed.
Can Fox work with AI answering agents?
Yes. Optional AI voice agents can be used for overflow, after hours, weekends, holidays, or selected calls. Human agents and AI agents can be used together based on the needs of each client. Check out our AI phone answering service for more details.
Which VoIP and email providers work with Fox?
Fox requires a carrier that supports SIP Trunking. Email is included, but you may connect your own SMTP domain information for outgoing emails. Review the current supported provider list or ask EVS7 which services best match your location and call volume.
See how Fox fits your answering service
Schedule a live screen share and walk through the agent view, manager tools, reporting, client setup, and options for human or AI coverage.