Truly Unlimited Dialing
Service, Setup, and Support Included
Boost Contact Center Service SLAs
Beautiful, Easy to Use Interface

Cloud Contact Center Solutions

Say goodbye to server rooms and software updates, and enhance the performance of your team by up to 300 percent! That’s the power of cloud-based contact center technology. EVS7 presents a wide spectrum of cloud contact center solutions, tailored to provide unmatched performance, flexibility, and reliability. The solutions streamline contact center management, allowing you and your team to focus on the more critical aspects of your business and turbocharge growth.

Cloud Contact Center Advantages

No Change in Infrastructure Cloud contact center solutions do not require any upgrade or change to your existing technology infrastructure. Being hosted on web-based servers, cloud solutions do not rely on, or conflict with, existing technologies. Quick and Easy Deployment When you opt for cloud contact center services, there is no need for any installation or configuration, which makes their deployment quick and easy. All you need to do is discuss your customization requirements, sign up, and the stage is set. Anytime, Anywhere Accessibility

Ubiquity is one of the key perks that make cloud contact center services ideal for every business. No matter the location of the user, a cloud contact center provides instant access, after a quick  authentication.

Predictive Dialer Software

$ 129 .00
Per Month

$150 One Time Cost
For Setup & Training
Minimum 3 Agents
Up to 5 Lines/Agent

In addition to the increased efficiency, a call center cloud also improves your bottom line. EVS7’s cloud center contact solutions mean you don’t have to pay for a physical location for your callers, or to make sure a supervisor is present. You don’t have to pay for any amenities that come with hosting employees at a physical location. And because your employees can work from anywhere, you can attract more potential dialers, even if you can’t offer a high rate of pay.

Combine this with the fact that EVS7’s call center cloud solutions are highly affordable, without minute-by-minute charges or excessive fees, and the value added is clear.

How a Cloud-Based Contact Center Works

Cloud-based contact center solutions are a way to leverage the power of cyberspace to reduce overhead and logistical concerns for your telemarketing operation. In the past, a contact center consisted of a large room full of dialers, managed by one or more supervisors who always had to be onsite, monitoring callers for any potential problems. Hosted call center solutions do away with all of that.

With hosted call center software from EVS7, no central location for your dialers is necessary. Each agent can log on from anywhere at any time, get into the software and start dialing.

And because all the information you need is stored in the cloud, dialers do not need to directly communicate with other agents or supervisors to do their work. Combined with predictive dialing, power dialing and click-to-call applications, your cloud-based call center can be of unlimited size and power, making multiple calls from multiple locations efficiently without any loss of organization.

Supervising a Cloud-Based Contact Center

With contact center software, you also don’t have any concerns about monitoring your agents. The software allows you to keep track of all of your dialers, as well as to listen to any call, join a call or whisper to the agent as needed, just as if your supervisor were with the agents in a central contact center location.

Who Can Benefit From Cloud Contact Center Software?

Any business that currently makes use of telemarketing strategies and could benefit from making their telemarketing efforts faster, cheaper and more efficient can benefit from cloud-based contact center solutions. If you sell a product that you need to build awareness about by contacting as many people as possible, EVS7’s predictive dialer software can make that happen more quickly and effectively than ever before.

If you have a business where you need to quickly contact and talk to multiple contacts while still adding a personal touch, our Dolphin power dialer can help you make that happen. If your business success requires you to make multiple contacts a day, our cloud-based contact solutions can result in dramatically improved results.

Let’s Discuss Your Requirements Electronic Voice Services, Inc. aims to bring you the simplicity and operational advantages of the cloud with a cost-effective contact center solution with comprehensive features. If you wish to learn more about our products, connect with one of our representatives for a no-obligation consultation.

Give us a call at 800.713.8353 or 972.713.6622. Alternatively, sign up for a free demo and we will get back to you, shortly.

See how an entrepreneur successfully started Patriot Energy by using the Parrot to generate sales making 75,000 calls per week.

Contact Center Technology That Grows with You

  • Manage all customer conversations, be it phone, chat, or email
  • Provide satisfactory service to customers through an intuitive interface that links customer context from different channels
  • Offer personalized experience to customers with an array of features such as data-driven and skill-based routing

EVS7 is Trusted By Thousands of Clients Including

Those Are Just A Few Main Features, There Are Plenty More

  • Fast Delivery & Affordable Service

  • Ability to Dial Predictively in a Campaign

  • Fully Hosted Dialer System

  • Real Time Monitoring/Coaching/Whisper

  • Record Calls to Protect Yourself & Clients

  • No Contracts, Cancel Anytime

  • Live Call Transfers

  • Display any Caller ID

  • Responsive Support Team

  • Display a script with Dynamic Fields

  • Inbound & Blended Calling

  • Manual/Preview Dialing Available

  • Custom Dispositions per Campaign

  • CRM Integration to Streamline Processes

  • User Level Hierarchy