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Inbound Contact Center Software
Includes 24/7 Inbound & Outbound Calling to the USA & Canada with no Per-Minute Charges & no Contracts
Our inbound and outbound calling products have been purchased by thousands of businesses such as these:
We’ll help you design your Call Center around your needs!
Why choose EVS7 for your call center or answering service?
Inbound Call Routing
Calls either route to the next agent available or can be answered with a click.
Easy to Use
Intuitive, cloud-based products with an interface designed with managers and agents in mind.
Time Based Conditions
Set the calling schedules for your clients with conditions and rules based on times and dates.
Flexible
Agents can work from home or from an office building. Login from anywhere with internet access!
Handle More Calls
State of the art technology allows for more efficient call handling.
Reporting & Analytics
Quickly see where your agents excel and see where they have room for improvement.
Inbound Call Center Software: How it Works
Agents can login from anywhere and immediately start handling calls with just a computer, USB headset, and internet connection. Managers can monitor results, update settings, and view reports.
It’s vital that calls can be managed and handled in a timely fashion, and with Octopus, agents will have all the information they need on the screen to handle calls efficiently.
Depending on the size of your business, your agents may field hundreds or thousands of calls every month. Every time an agent takes a call, it’s an opportunity for that person to solidify a relationship with an existing client or establish the groundwork that will convert an inquiring prospect into a long-term customer.
EVS7’s inbound call center software has the potential to elevate your business to the “next level,” with the tools to manage agents and the flexibility to accommodate your unique call center needs.
