Why Do You Need a Cloud-Based Predictive Dialer for Your Business?
Parrot Predictive Dialer & Cloud Call Center is a professional and convenient way for managing your call center campaigns and team of agents so your business stays fully optimized whether it’s operating in-house or remotely. Dialing up to 5 lines per agent and selectively routing calls based on chosen criteria or agent expertise — your business will literally make the most quality outbound and/or inbound connections it can in the shortest amount of time possible with Parrot Predictive Dialer.
In the days of outbound calling before predictive dialer solutions, agents would call number after number by hand, hoping to get a live person on the other end. This wasted untold amounts of time between waiting to see if they’d made a live connection and hanging up and redialing the next number after the call.
A predictive dialer takes the telephone out of the equation entirely. With predictive dialers, a computer does all the calling, increasing efficiency and simply transfers live calls to the next agent available. The features of Parrot-hosted dialer solutions can help you maximize efficiency so you can truly get the most out of your call center. Thanks to the predictive dialer’s algorithm, you can roll multiple live calls one after the other, with virtually no loss of productivity. Many industries can benefit tremendously from the Parrot cloud calling system. Others include insurance, real estate, lead generation, health care, finance and just about any business that sells a product or service or requires phone calls.