Cricket takes your Salesforce softphone functionality to a new level. Cricket automates voicemails so you can skip the answering machine experience almost entirely! Record and save as many personalized messages as you want, and store up to 5 of them at a time in the Cloud.
Here’s how it works: After hearing an answering machine’s “beep,” you say the person’s name, “Hi John,” and then simply click the message you want your lead to hear on their voicemail and you’re done! Your messages will sound fresh and personalized each time, and since they hear their name, they’re more likely to listen and call you back. Then, get this — the Cricket is free to instantly dial the next number in your CRM while your message is still playing on the previous lead’s answering machine. It’s like calling multiple people simultaneously with your Salesforce Softphone.
Ah, pure magic!
With the Cricket, you never have to think of what to say the next time you reach an answering machine or feel the dread of repeating yourself from one call to the next. You just click it with the Cricket. It’s that simple.
Keep In Mind
The 3.7 hours wasted on punching in 13,200 digits per month, and the 8.8 hours wasted on voicemails per month is only for one single agent. Imagine how much time and money is being thrown down the drain from businesses with multiple agents. Yikes!