Hosted Cloud-Based Virtual Office PBX
Using ZoomCalls for Your Business
Ever wonder if there’s a better alternative to using a landline phone service? If your business has been stuck with a traditional phone company, you may have encountered hidden fees, added expenses and contractual obligations. Many companies don’t even see these until they’re hit with a high monthly bill and no way to get out of their plan.
You may have also struggled with bad customer service, slow tech support or difficulty adding and dropping lines. These are common problems with landline companies. Unfortunately, they can cost your business time, money and sanity — all of which are important to maintaining efficiency and keeping a pleasant work environment.
With all the hassles of sticking with traditional services, you have every reason to switch to ZoomCalls. Discover the benefits of using a VoIP system and learn why it might be an excellent choice for your office.
What Is ZoomCalls?
ZoomCalls is a cloud-based Voice over Internet Protocol (VoIP) phone service for businesses across the world. It functions a lot like your traditional phone service, only far better.
VoIP calling is a service that uses an established Internet connection rather than landline phone services. Cloud-based — also known as hosted — VoIP systems store the hardware used to connect callers off-site at a secure data facility. This means less hardware and software struggles for you and your team.
Using VoIP allows you to combine your phone and Internet packages into one high-speed plan to cover both functions. Depending on your office and service provider, you may not even need to purchase any new hardware. At most, you may need to order headsets or IP phones, which are still less expensive than landline units. Any office or computer should already have the correct ports.
With ZoomCalls business VoIP phone system, you can make calls to the United States or Canada with a low monthly cost and no hidden fees or per-minute charges. Your business won’t get locked into any minimum contracts, and we allow you to scale and adapt your plan at any time. Overall, you’ll be saving a lot of money.
As a VoIP service, ZoomCalls offers many more features than a traditional landline, such as handling multiple calls at the same time. With industry-leading audio, each call you make throughout your facility will be crystal clear. And you don’t even have to be in-office to use the services — remote and traveling workers can still stay connected.
How Does ZoomCalls Work?
As a VoIP phone service, all communication is sent through a broadband Internet connection instead of a traditional phone line. ZoomCalls sends your voice to the other party or parties through your network via data packets. Because it’s tied to the network you use throughout your entire facility, you can enjoy seamless integration between your phone and computer network, including the ability to save a recording of your calls to your computer.
Unlike traditional phone lines, a VoIP service allows for seamless conference calls, call transfers, multiple calls and other convenient options — a plus in today’s fast-paced business environment. With no added hardware, you can have callers respond to prompts, leave a recorded voicemail or hold on a line. Through these functions and more, you can provide top-notch customer service before your employees even answer a call.
And that’s not all. VoIP services offer many more options and benefits in comparison to traditional phone companies.
What Are the Benefits of Using Cloud-Based VoIP?
In comparison to traditional landlines and phone services, using a cloud-based VoIP system will provide your business with all kinds of benefits. It’ll save you time, money, hassle and future headaches as soon as you switch. Your office will also have access to features it might not have with standard phone services. With VoIP, you’ll be able to:
1. Save Money
Using cloud-based VoIP services can lower your communication costs in several ways. For one, you’ll have lower monthly payments. We charge a per-user fee rather than basing your bill on the total amount of minutes for the entire office. And when we say unlimited calls, we actually mean it — no added, hidden or long-distance fees.
You’ll also pay less for hardware and software. IP phones, should you need to purchase them, are relatively inexpensive, and many systems can run without them. By running through a cloud system, you will be able to hold or take multiple calls, a feature that would require more expensive equipment with landline services. VoIP systems are also easier to maintain and fix in the case of a connection issue, so there’s no need to bring in the IT specialists.
2. Integrate With Your Current Systems
Every business uses Internet-based systems. So, why not include your communications in the same way? VoIP services will integrate seamlessly with the applications your company already runs.
Cloud-based business tools allow your employees to access everything they need quickly and on a single device. Providing them with the ability to make calls without having to switch systems creates higher productivity and ease of use. By connecting and simplifying the processes your employees use for communication, you’ll create a faster and more modern workplace, in house and on the go.
3. Choose and Change Features
Need to employ new top-line business features? It’s easy with VoIP services. You’ll have access to voicemail, auto attendant, call waiting, transfer and forwarding, music on hold, recording and do not disturb capabilities without needing any extra hardware. With ZoomCalls, these features come with no additional charge, so you can add on as many or as few as you need.