You likely use a phone and a computer to do your daily task at work, so why not combine the two tools? Turn your computer into a telephone answering machine in just three easy steps!
While a traditional answering machine will accept missing calls and even greet the caller with a pre-recorded message, it is not nearly as convenient as a cloud-based solution. With a cloud-based solution there are no unnecessary lines or hardware, and the solution can be used on any computer with WIFI.
It’s as simple as one, two, three! Turning your computer into a telephone answering machine has never been easier with the help of telephone answering service software. You could be up and running within the day by using these three steps:
Get started by getting a telephone answering service software. If you don’t know already, answering service software allows telephone answering services to handle calls for different clients. The Fox Answering Service Software with EVS7 is cloud-based and doesn’t require expensive hardware or separate vendors for phone calls. The cloud-based solution allows users to:
There is no software to install and no telephone lines are needed. You only need a computer, WIFI, and a headset. Having this solution means more flexibility and ease, not to mention fewer mistakes and more calls handled. With unlimited calling, no hidden per-minute charges or excessive usage fees cutting into your bottom line, you will be able to focus more on the client.
Once you sign up, client information will need to be uploaded into the dialer. Here is a step-by-step on how this is done:
After the clients have been put into the portal, you can focus on creating custom scripts, uploading important forms, and more!
Once the client information has been input into the software, your agents will be able to upload important documents, create custom scripts and most importantly, start taking calls. When calls come in for each of your clients, based on Caller ID, a custom client screen pops up for your agent who answers the call. The agent will be able to personalize their greetings as if they are a member of each of your client’s staff. Agents can then transfer calls or take messages and send emails or text messages to those clients. When ready to begin work, your agents simply log in to your TAS online and can immediately start receiving calls.See how to start an answering service business.