answering service

The role of a virtual assistant is a very varied one. Throughout your working day, you’ll have to perform a different set of tasks, and each client will have their specific requirements.  Gone are the days of tracking things using excel spreadsheets and messy, disorganized folders. Nowadays, you can include a wealth of helpful business...

You likely use a phone and a computer to do your daily task at work, so why not combine the two tools? Turn your computer into a telephone answering machine in just three easy steps! How a Computer Answering Machine Is Different? While a traditional answering machine will accept missing calls and even greet the...

There are many choices of virtual receptionist software, but which one is right for your team? We will take you through 6 of the best virtual receptionist software options and help you determine which solution is right for you!  EVS7 FOX – Bring your telephone answering service into the modern era with Fox! RingCentral –...

While answering services have been around for decades, they are growing rapidly as demand for them increases in this new digital era. This is good news if you are wanting to start one or if you are looking to hire an answering service. Here we will break down all you need to know about answering...

You can’t always find the ‘perfect’ telephone answering service (TAS) agents on a reasonable budget, but you can find highly effective agents by looking for the right competencies.  No, I am not suggesting that you find agents with 5-10 years of experience, although that would be great! I am talking about the competencies required for...

If you’re starting your own Telephone Answering Service, props to you! You are already ahead of the game, since more and more companies are starting to outsource their receptionist duties virtually, especially in the post Covid-19 society. We want to help get you started on the right foot so your company will be well established...

Entering into the TAS (Telephone Answering Service) industry has never been more affordable or achievable than it is now. The demand for outsourcing inbound calls is rapidly growing for businesses that are expanding and want to be cost-effective and resourceful with their time. When starting a TAS, however, there are a few things to consider...