How to Login to Agent Screen
If you are a remote agent, be sure you have reviewed the system requirements
and authorized your IP
to access the server.
Open your Chrome web browser
and in the address bar enter or copy and paste the Parrot agent user login link provided by your manager. If you are a remote agent and performed the authorize IP step, you should have already been redirected to the home page. See note below.
Remote agents only:
Click on the Agent
button to be redirected to the Agent Phone login page.
Enter your Phone Login
, Phone Password
, User Login
, and User Password
provided by your manager.
Select the desired Campaign
from the drop down. Click Submit
Allow the microphone. A notification will pop up on the upper left hand side requesting to allow your microphone. Click Allow
. This notification only appears upon initial login.
Every time you log in, a green check mark, timer, and red dot in the browser tab will appear to confirm the connection is successful.
You will see a “You are paused” button appear on the left side to indicate you are on pause mode.