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Dolphin Cloud Knowledge Base
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Dolphin Cloud Knowledge Base
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Campaigns
How to Create a Campaign
Dolphin Master Dial Settings
How to Change Caller ID
List Settings
How to Import Leads into a List
How to Add a List to a Campaign
How to Reset a List
How to Clear a List
How to Move Leads to a Different List
Email Settings
How to Update Email Settings
How to Create an Email Template
Email Template - Insert Variables
Admin Tab Settings
Custom Fields
How to Create a New Script
How to White List an IP
How to Change User Passwords
Voicemail & Audio
How to Create a New PAM Recording
How to Setup the PAM Voicemail Drops
How to Upload an Audio File
Reports
How to Pull an Outbound Calling Report
CDR Report
Agent Report
Agent My Stats Report
Dialing Settings
Dialing Dashboard Overview
How to Manual Dial
How to Setup a Quick Transfer
How to Change the Dial Mode
How to Make Calls with the Dolphin Cloud Power Dialer
How to Setup Auto Alt Dialing
Leads and Contacts
How to Convert a Lead to a Contact
How to Delete a Lead
How to Add a Single Lead
System Requirements
Dolphin Cloud Supported Browser's
Troubleshooting
Dolphin Clould Troubleshooting
Protecting Your Caller ID From Getting Flagged as "Spam Risk"
Audio Troubleshooting
