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    Dolphin Cloud Knowledge Base

    Dolphin Cloud Knowledge Base

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    Search Knowledge Base

    Campaigns

    • How to Create a Campaign
    • Dolphin Master Dial Settings
    • How to Change Caller ID

    List Settings

    • How to Import Leads into a List
    • How to Add a List to a Campaign
    • How to Reset a List
    • How to Clear a List
    • How to Move Leads to a Different List

    Email Settings

    • How to Update Email Settings
    • How to Create an Email Template
    • Email Template - Insert Variables

    Admin Tab Settings

    • Custom Fields
    • How to Create a New Script
    • How to White List an IP
    • How to Change User Passwords

    Voicemail & Audio

    • How to Create a New PAM Recording
    • How to Setup the PAM Voicemail Drops
    • How to Upload an Audio File

    Reports

    • How to Pull an Outbound Calling Report
    • CDR Report
    • Agent Report

      • Agent My Stats Report

    Dialing Settings

    • Dialing Dashboard Overview
    • How to Manual Dial
    • How to Setup a Quick Transfer
    • How to Change the Dial Mode
    • How to Make Calls with the Dolphin Cloud Power Dialer
    • How to Setup Auto Alt Dialing

    Leads and Contacts

    • How to Convert a Lead to a Contact
    • How to Delete a Lead
    • How to Add a Single Lead

    System Requirements

    • Dolphin Cloud Supported Browser's

    Troubleshooting

    • Dolphin Clould Troubleshooting
    • Protecting Your Caller ID From Getting Flagged as "Spam Risk" 
    • Audio Troubleshooting

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