Call us at: 800.713.8353 or 972.713.6622 • UK Call: +44 330 912 7599

Home
Products
Pricing
Resources
Buy
Contact Us
Free Trial / Demo

Dolphin Cloud Knowledge Base

Dolphin Cloud Knowledge Base

Home
Dolphin Cloud Knowledge Base

Search Knowledge Base

Campaigns

How to Create a Campaign
Dolphin Master Dial Settings
How to Change Caller ID

List Settings

How to Import Leads into a List
How to Add a List to a Campaign
How to Reset a List
How to Clear a List
How to Move Leads to a Different List

Email Settings

How to Update Email Settings
How to Create an Email Template
Email Template - Insert Variables

Admin Tab Settings

Custom Fields
How to Create a New Script
How to White List an IP
How to Change User Passwords

Voicemail & Audio

How to Create a New PAM Recording
How to Setup the PAM Voicemail Drops
How to Upload an Audio File

Reports

How to Pull an Outbound Calling Report
CDR Report

Agent Report
- Agent My Stats Report

Dialing Settings

Dialing Dashboard Overview
How to Manual Dial
How to Setup a Quick Transfer
How to Change the Dial Mode
How to Make Calls with the Dolphin Cloud Power Dialer
How to Setup Auto Alt Dialing

Leads and Contacts

How to Convert a Lead to a Contact
How to Delete a Lead
How to Add a Single Lead

System Requirements

Dolphin Cloud Supported Browser's

Troubleshooting

Dolphin Clould Troubleshooting
Protecting Your Caller ID From Getting Flagged as "Spam Risk"
Audio Troubleshooting

We’re here for you!

SALES
(800) 713-8353
(972) 713-6622
UK: +44 330 912 7599
Hours: 8:30 am to 5:30 pm
US Central Time Zone

SUPPORT
(866) 439-6323
(972) 248-0341
UK: 0330 912 7599
Hours: 8:30 am to 5:30 pm
US Central Time Zone

Company

About us
Our Customers
Contact
Privacy Policy of EVS7
Privacy Notice for Residents of California
CNPI Privacy Notice and Policy
Do Not Sell My Personal Informaton
Telemarketing Lists
Dialogic Voice Boards
Custom Industrial Computers

Solutions

Power Dialer Software
Click to Call Cricket Click Dialer
Answering Service Software
Outbound Call Center Software
Inbound Call Center Software
Blended Call Center Software
Predictive Dialer Software
Physician Answer Service Software
Automated Outbound Calling
VoIP PBX Phone System

Resources

Support
Blog
Case Studies
Helpful Resources
Dialer Integrations
Legal
Virtual Call Center: All you Need to Know to Start Your Own
Top 3 Pre-Recorded Voicemail Messages Tips & Best Practices
Contact Center Software
Cloud Call Center
Telemarketing Software
Auto Dialer

© 2022 Electronic Voice Services, Inc. | All rights reserved | SiteMap