How Can We Help?
How to Route a DID Number to an In-Group
How to Route a DID Number to an In-Group
When you receive a DID number from EVS7, it is automatically added to your server and routed to an in-group unless otherwise specified.
Step 1. Login to your manager portal using your Admin credentials.
Step 2. Click on Inbound, then DIDs, and then Show DIDs to view the DID numbers added to the server.
Step 3. Select the DID that you would like to route to an in-group and click the Modify button for that DID.
Step 4. Select In_Group from the drop down of the DID Route field to choose the routing type the DID will be set to.
Step 5. Scroll down to the In_Group ID field and select the in-group that you would like this DID routed to.
Step 6. Click Submit.